Frequently Asked Questions
Everything you need to know about your FCS sports gear, orders, and shipping.
How do I know which size of sports gear to order?
We provide a detailed size guide on every product page. We recommend measuring yourself or your current equipment and comparing it to our charts to ensure the perfect fit for optimal performance.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping at checkout if you need your gear before your next big game or training session.
What is the return policy for used equipment?
For safety and hygiene reasons, we can only accept returns on items in their original, unused condition with tags attached within 30 days of purchase. Defective items are covered under our limited warranty.
Do you offer team or bulk discounts?
Yes, FCS provides special pricing for schools, clubs, and professional teams ordering in bulk. Please contact our sales department via the 'Team Orders' page for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.